Awarding points

A point is a small public thank you – a child’s name, one of your school’s own values, and a number between one and fifty. It takes two taps, and it is meant to: the moment you are recognising is usually still happening.

The four taps, in order

1. Open the class.

   Classes, then the one you are standing in. There is a search box if you teach a lot of them. A child is reached through their class rather than through a list of every child in the school, because the class is where you already are.

   If you need somebody you do not teach, use Award instead. It reaches anyone you can see, not just your own classes.

2. Tick the children.

   Each child is a card the size of a thumb, and the whole card is the target rather than a small box in the corner of it. Select everyone does the row of thirty. Nothing is awarded while you are choosing, so you can change your mind as often as the lesson needs.

3. Choose the value, then the number.

   The values are your school’s own words, set once by an administrator under Admin → Settings → Values. Points are whole numbers between one and fifty – the ceiling is there so that a mistyped total cannot quietly rewrite a house competition.

4. Tap Award.

   It appears in the class feed in the order it happened. Where your school has student accounts switched on, the children see it on their own screens too.

The time we keep is the time you tapped

Reports use the moment the award was made, not the moment it reached us. An award made on a school trip with no signal still belongs to Tuesday afternoon, not to whenever the coach got back into range.

Awarding more than one class at once

A bulk award reaches a class, a house or a year group, and it stays a draft until you publish it. That is deliberate: you can build it in a free period, look at it again, and send it after assembly.

Awarding in bulk is a separate permission from awarding to a child, so some roles have one and not the other. If you cannot see it, that is why.

Reflection points

Reflections sit on the same screen and use the same values, and they are deliberately not a reward in reverse. A reflection is a note that something is worth thinking about – not a sanction, and not a negative score. They have their own colour in the product for exactly this reason: a screen that drew a reflection in the red of a serious concern would be telling a child something the rest of Ten Points is not.

Recognition first

If a child has earned both today, award the reward first and handle the other quietly, afterwards. The order is not a rule the software enforces; it is how the product is meant to be used.

Away from signal

Keep awarding. Each one queues on the device and sends itself when you are back in range, and a queued award that sends twice still only counts once.

What you will not have offline is reading: no class lists, no totals, no journals. Nothing about a child is stored on a phone or a tablet for later, which is why there is no cache to clear and no expiry to set. See Working offline.

If you get one wrong

See Correcting an award. The short version is that awards are never edited and never deleted – a correction is added beside the original, and both stay visible.