Check-ins and journals

A check-in is one question – How are you today? – and a set of moods written for the key stage, each with its label visible rather than a face on its own. What the child does next is a short journal entry, and the rules about who may read that are the strictest in the product.

What a child is asked

The check-in opens with How are you today? and Pick the one that fits. Once they have chosen, it asks a little more:

• What sort of feeling is it?
• What happened?
• Where were you?
• Who was there?

None of it is compulsory. A child who picks a mood and stops has still checked in, and that is a complete answer.

Who can read it

This is the part worth being precise about, because it is enforced in the database rather than by hiding a button.

A private entry is the child’s alone. Not their teacher’s, not the designated safeguarding lead’s. Private means private.

A journal is never readable in an assisted session. If you are helping a child use Ten Points on their device, signed in as them or alongside them, journals do not appear – whatever your role would otherwise allow. The rule holds even where the same member of staff could read the same entry from their own account a minute later.

Reading a named child’s pastoral record is a higher bar than opening a class list. Ten Points may ask you to prove who you are again, and it records that you looked.

Reading your own entries back is a different thing entirely. A child reading their own diary and a member of staff reading a child’s record are separate permissions, deliberately, so that widening what staff can see never widens what a code on a classroom wall reaches.

Flagging

Entries are checked, and one that reads as concerning is routed to the right member of staff rather than to everybody. If that is you, it appears in your notices – which are personal rather than your role’s, so two people with the same job title will not see the same list.

Two things a flag will never do:

• Put anything from a journal into an email or a text message. A notice can tell you that there is something to look at. It cannot tell you what the child wrote, on any channel that leaves Ten Points.
• Decide anything. A flag records what the model thought and how sure it was. Acknowledging one is a person’s judgement, and the outcome is recorded against the flag so that the school can see how well the flagging is actually working.

The wellbeing activities

The breathing and grounding tools animate. Some of the children reaching for them are doing so precisely because they are dysregulated, so a device set to reduce motion gets a still version – that is honoured by the product and is not a setting you have to find.

What this means for your school’s practice

Ten Points is not a safeguarding system of record and should not be the only place a concern lives. A flag is a prompt to look, and what happens after that belongs in whatever your school already uses. If a journal entry changes what you do, write it down where your school writes those things down.